If you have a query about your order, or a general question, please don't hesitate to Contact Us. A member of our team will be happy to help.
Before contacting us, please have a look through our comprehensive Knowledge Base. You may find that your question has already answered.
Hours of Support
Our support staff work 9am - 9pm, Monday - Friday.
We aim to respond to all tickets within 1-2 working days.
Please follow these rules when writing to us. It will help us respond to your query and provide a solution faster:
- Before creating a ticket, please search our Knowledge Base first.
- Please only create 1 ticket. If you create more, your old ticket will be deleted and your new one will be pushed to the back of the Queue
- We aim to respond to all tickets within 1-2 working days
- Abusive language will not be tolerated. CJS CD Keys work hard to give everyone a fair and polite service. If you use abusive or threatening language, we will not help you.
- If you are requesting a refund, please politely request it by contacting us, and we will offer you a prompt refund. Please do not make a Paypal dispute, as our support staff do not have access to Paypal Disputes. As a result, Making a Paypal Dispute will delay the refund process up to 72 hours. If you make a support ticket however, refunds can be completed within an hour.
How to Open a Support Ticket
You can contact our friendly team of staff by creating a support ticket at our Support Center, or clicking the 'Support' button to the left of this page.
Please click here to visit our support site and contact a member of our support team:
CJS CD Keys Support Center - recommended for quickest response - within 24 hours
You can also email us with details of your order ID to our Email: [email protected] - response may take up to 3 working days.
Making a ticket will enable us to respond to you faster.
Thank you, we look forward to hearing from you!
CJS Sales & Services LTD, 5827 CORNER OF GRADUATE CRESCENT & BACHELOR AVENUE, BELIZE CITY, BELIZE